So I should be sunning myself in India right now, but because London had some snow I am still waiting to start my journey. Yes, I was one of the many sat on the tarmac at terminal 5 for 7 hours on Friday waiting to be de-iced, blow dried and all the other scenarios we were told were happening to the plane. British Airways had looked after me when boarding the plane, and had allocated me two seats to myself (as I am recovering from a medical procedure). Having had the week from hell and not being able to control the outcome, sitting on this flight was fairly minor in the greater scheme of things. I understand we have no control over the weather but many European cities deal with snow on a daily basis, so I don't understand why an airport as large as this one gets it so wrong. We were shipped off the plane and left to our own devices. There was no information whatsoever. After waiting a couple of hours for...